Once you have run this program, then you can run the Fix it for uninstalling Office all remnants of Office 2013:Īlso, at the bottom of that article, there are steps to manually remove Office 2013 in case neither of the two methods above work.
#MICROSOFT WORD ONLINE SORRY WE RAN INTO A PROBLEM INSTALL#
This little program will basically try to repair any issues with a broken install or uninstall including corrupted registry keys and blocked installs. First, though, you have to run the Program Install and Uninstall Torubleshooter, which you can run from here: If, for some reason, this fails or you don’t see Office 2013 listed in Control Panel, you can try to download the Office 2013 uninstall tool from Microsoft Fix it. If you have Office 365, you’ll see Online Repair and then the Repair option. In this case, you should go to the Control Panel, click on Microsoft Office 2013 or Microsoft Office 365 and click on Change.ĭepending on your version of Office installed, you should either see an option called Repair or Online Repair. You might also get this error if the computer restarted for some reason before the installation was finished. You might get this error if a first installation stalled and you ended up starting a second installation over the first one. Now let’s talk about some of the problems that can occur when installing Office 2013 on Windows 7 and Windows 8. The procedure entry point K32GetProcessImageFileNameW could not be located in the dynamic link library KERNER元2.dll
You need Microsoft windows 7 (or newer) to install this product We are sorry, you couldn’t install your Office product because you don’t have a modern Windows operating system.
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